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Testimonials

We appreciate your kindness, patience and friendly customer service… you made this whole process so much more pain free than we ever anticipated. Blessings 😊

Builders came out the same day I called, inspected the job and within 24hrs had a detailed list of what needed to be done and when. Each job was done according to the plan. Great work by each trades person. Excellent trades and company overall. I still can't believe how prompt they were in getting the job assessed and completed. Thanks.

I would like to bring to your attention to the team who worked on my insurance claim. I received your paper work in Oct 2019 and my kitchen is all finished now and ready for me to go back home, as of March 2020. It has been a long drawn out project as the walls (double brick) had to be dried out completely before work started. I’m lucky enough to have been staying with my daughter through all of this. NOW – I want to thank the team I met throughout the process. Stacey, Jess, Colin, Kevin, Clayton, Ken Taylor (cabinet maker), Jim Williams (painter) and one chap orgainising the dryer / blower who happened to be on the premises when I called in one day (didn’t get his name) also a floor covering man. There would be others that I didn’t meet but everyone is owed a special thank you for being so polite, courteous and very respectful to myself (I am nearly 85) and my home. A special thankyou to Clayton who went above and beyond what his job required. Greatly appreciated!! The finished kitchen is absolutely beautiful and I am just so pleased with the results. Would you please pass on my thoughts and my thanks to everyone concerned. Thank you very much.

Our work with the team at UBS was to deliver the first stage of a Rejuvenation Program across our Campuses at TAFE Queensland Brisbane. Projects ranged from the painting of general learning areas to the refurbishment of buildings. Their ability to maintain an exceptional level of attention to detail and deliver a high quality product, whilst accommodating ever-changing access constraints to enable continued service delivery, was beyond our expectations in terms of the minimal disruption to business and the superior finish of the final product. As the Manager for Infrastructure & Assets TQB, what I appreciated most working with UBS was their ability to maintain a solution based approach to every project, keep educators and colleagues happy, and consistently deliver results which exceeded our expectations.

Thank you, the trades guys were very nice people and their work is outstanding, which is very rare these days. The house looks great. Thank you.

We wish to confirm that all works in relation to the damage by lightning has now been completed to a very high standard. We would like to thank you for your prompt attention to this matter and we are more than satisfied with your service in this regard. In particular, we want to inform you that we were very impressed with the professional services of UBS, especially that of Zac Williams, Senior Project Manager. It was a big project where coordination of employees and subcontractors, was crucial to the timing and completion of various works. This was done with great efficiency, in a courteous and prompt manner by all involved. We highly recommend that you would always use UBS in any of your insurance claims.

We wish to confirm that all works in relation to the damage by lightning has now been completed to a very high standard. We would like to thank you for your prompt attention to this matter and we are more than satisfied with your service in this regard. In particular, we want to inform you that we were very impressed with the professional services of UBS, especially that of Zac Williams, Senior Project Manager. It was a big project where coordination of employees and subcontractors, was crucial to the timing and completion of various works. This was done with great efficiency, in a courteous and prompt manner by all involved. We highly recommend that you would always use UBS in any of your insurance claims.

Called to say she was extremely happy with the repairs at her property. She was very happy with Sam from All Flooring as well. All the trades that were on the job were most helpful. She said UBS was very professional and she would be happy to recommend us and our tradespeople.

Dale (Tenant) rang to compliment the plasterer (Jon) on great work done, very friendly, cleaned up after the repairs were completed, put down drop sheets, very very impressed. Dale said he has lived at the property for 10 years and has had several trades out at the property over the years and this is the first time he wanted to call to advise on a great job and service that Jon (Plasterer) had done.

The restoration of our home has been completed. I would like to express my thanks to you, Ansvar and UBS in delivering a very good outcome. We are very happy with the work and found all people involved with the project professional and good to work with. The good relations with all involved has been very important to us considering the stress, disruption and problems encountered with a flooded home.

I was the Project Manager on a project to rebuild a flood damaged child care centre and worked with Unique Building Services as the principal contractor. UBS were very professional in their approach and produced a first class result for our client. The staff were prompt in their responses to our queries, managed an “on time” and ‘on budget” building programme and were generally a pleasure to work with.

I would like to take this opportunity to thank you and your excellent tradespeople for an outstanding job. Without exception we have been extremely pleased with the professionalism and personal qualities of all the tradesmen that worked on getting our property back into shape. You have a great team of people and it was a pleasure dealing with them all.

The Insured’s were glowing in their praise of the builder used in this instance who took the time each day to explain what works he was undertaking and the reasons they were doing the works a particular way. They were also very impressed with the way the plumber used was teaching his apprentice, his manner in fully explaining to his apprentice the way to do the work and reasons why they were undertaking the repair a particular way was a credit to the way the plumber operates

Thank you very much for all your efforts in organising completion of repairs to our property following a recent storm. We were particularly impressed by the professional approach and standard of work by the people who repaired the fencing. They took the time to attend the property prior to purchasing materials and ensured that everything matched our existing safe fencing. Everything was done in a timely manner and they were very pleasant. A job well done. Thank you again

I wish to thank UBS for the professional manner in which they completed the insurance work at my elderly mother’s house in Pascoe Vale South. The work was completed to a most pleasing standard, which far exceeded our expectations based on what we had heard about experiences of insurance repair work from friends and family…. We would gladly recommend your company in the future and thank you for making the experience following the fire, a very positive one.

I just want to express my great pleasure in the way you and the staff at UBS handled the re-building of my brick garage… I am delighted with the result, and with the careful attention to detail shown by all your staff. Can I say that collectively everybody went the extra mile, that separates outstanding performance from that of the purely pedestrian. Well done UBS!

I would like like to personally say thank you to for all your help with this one,I just spoke to our customer Peter and he has confirmed that repairs are complete and he is happy with the job… Really job well done to Jo-anna for co-ordinating these repairs and thank you to everyone who was involved on this claim.